jilli Casino — Privacy Policy

1. Who We Are

This Privacy Policy applies to jilli Casino, operating the website accessible at jilli.lat ("the Platform," "jilli," "we," "us," "our"). jilli Casino is an online gaming platform serving Filipino players and is operated under applicable Philippine gaming regulations.

For all privacy-related enquiries, the data controller responsible for your personal information is jilli Casino. Contact details are provided in Section 13 of this policy.

By registering an account, accessing the platform, or continuing to use jilli Casino's services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Personal Data We Collect

jilli Casino collects personal data from you in several ways, including directly when you register and use the platform, automatically through your use of our services, and occasionally from third-party sources for verification purposes.

2.1 Information You Provide Directly

• Registration data: Full legal name, date of birth, Philippine mobile number, email address, preferred username, and account password (stored in encrypted form).
• Identity verification (KYC) data: Government-issued identification documents (e.g., PhilSys, SSS, UMID, passport, or driver's license), selfie photographs for identity matching, and proof-of-address documentation where required.
• Financial data: GCash or PayMaya account details, bank account information, transaction history, and source-of-funds information where applicable under our anti-money laundering (AML) obligations.
• Communication data: Records of your correspondence with jilli Casino support via live chat, email, or any other channel, including support ticket content and resolution history.

2.2 Information Collected Automatically

• IP address and approximate geolocation data at the time of login.
• Device type, operating system, browser type and version.
• Session duration, pages visited, games played, bet amounts, and gameplay patterns.
• Cookie and similar tracking technology data (see Section 7).

2.3 Data from Third Parties

We may receive identity verification data from licensed third-party KYC service providers and fraud detection data from payment processors and anti-fraud platforms to assist in preventing fraudulent activity on the jilli Casino platform.

3. How We Use Your Personal Data

jilli Casino uses the personal data we collect for the following purposes:

jilli Casino does not sell your personal data to third parties for their own marketing purposes. We do not profile Filipino players for purposes beyond those listed above.

4. Legal Basis for Processing

jilli Casino processes your personal data on the following legal bases, consistent with applicable Philippine data privacy law (Republic Act No. 10173, the Data Privacy Act of 2012, and its implementing rules and regulations):

• Contractual necessity: Processing required to fulfil our obligations to you as an account holder and platform user, including account management, payments, and support.
• Legal obligation: Processing required to comply with regulatory requirements, including AML obligations, KYC requirements, and gaming regulatory reporting.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where our interests or those of third parties are not overridden by your rights and freedoms.
• Consent: Processing for direct marketing communications, where you have opted in to receive such communications. You may withdraw this consent at any time.

5. Data Sharing and Disclosure

jilli Casino may share your personal data with the following categories of recipients:

5.1 Service Providers

Third-party vendors engaged to provide services on our behalf, including KYC and identity verification providers, payment processing gateways (GCash, PayMaya, BPI, BDO, Metrobank, Visa/Mastercard processors), customer support platform providers, and cloud infrastructure providers. All service providers are contractually bound to process your data only for the specified purpose and in accordance with applicable data protection law.

5.2 Regulatory Authorities

jilli Casino may disclose personal data to Philippine gaming regulators, law enforcement agencies, and other government authorities where required to do so by applicable law, court order, or regulatory mandate. In such cases, jilli Casino will disclose only the minimum information required to satisfy the legal obligation.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jilli Casino's business, your personal data may be transferred to the acquiring entity as part of the transaction, subject to equivalent data protection standards being maintained.

6. Data Retention

jilli Casino retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods applicable to jilli Casino data include:

• Account data: Retained for the duration of your account's existence and for a period of at least five (5) years following account closure, in compliance with AML and gaming regulatory record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• KYC documents: Retained for the duration of the account relationship and five (5) years post-closure.
• Support communications: Retained for two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution purposes.
• Cookies and session data: Retained per the cookie lifespans described in Section 7.

When personal data is no longer required, jilli Casino will securely delete or anonymise it in accordance with applicable data disposal procedures.

7. Cookies & Tracking Technologies

jilli Casino uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:

• Essential cookies: Required for the platform to function, including session management cookies that keep you logged in during your jilli Casino session. These cannot be disabled without impacting platform functionality.
• Analytics cookies: Used to collect aggregated, anonymised data on how players interact with the platform — pages visited, session duration, and feature usage — to inform platform improvement decisions.
• Preference cookies: Used to remember your platform settings and preferences between sessions, such as your preferred language or display settings.
• Security cookies: Used to detect and prevent fraudulent login attempts and account takeover activities.

You may control cookie behaviour through your browser settings. Note that disabling essential cookies will impair your ability to use the jilli Casino platform, including the jilli Login functionality.

8. Security Measures

jilli Casino implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security) protocols.
• Encryption of sensitive data at rest, including financial records and identity documents.
• Role-based access controls limiting employee access to personal data to those with a defined operational need.
• Multi-factor authentication requirements for staff accessing production systems.
• Regular security assessments and penetration testing of the jilli Casino platform infrastructure.
• Incident response procedures for detecting, reporting, and managing data security incidents.

While jilli Casino employs industry-standard security practices, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own jilli Login credentials and for notifying us immediately if you suspect unauthorised access to your account.

9. Your Privacy Rights

As a data subject under applicable Philippine data privacy law, you have the following rights in respect of your personal data held by jilli Casino:

• Right to be informed: The right to be notified of how your personal data is collected and processed — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data jilli Casino holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to jilli Casino's legal obligations to retain certain records.
• Right to object: The right to object to processing of your personal data for direct marketing purposes at any time.
• Right to data portability: The right to receive your personal data in a structured, machine-readable format where technically feasible.
• Right to file a complaint: The right to file a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, contact jilli Casino's Data Privacy Officer using the contact details in Section 13. We will respond to all verifiable requests within thirty (30) days.

10. Children's Privacy

jilli Casino's platform is strictly intended for adults aged 21 years and older. We do not knowingly collect personal data from individuals under the age of 21. Any account found to belong to a person under 21 will be immediately closed and personal data deleted, except where retention is required for regulatory compliance purposes.

If you believe a minor has registered on the jilli Casino platform, please contact us immediately at the details provided in Section 13 so that appropriate action can be taken without delay.

11. Third-Party Links

The jilli Casino platform may contain links to third-party websites or services (for example, payment provider portals). This Privacy Policy applies solely to the jilli Casino platform at jilli.lat. jilli Casino is not responsible for the privacy practices of any third-party websites and recommends that you review the privacy policies of any external sites you visit.

12. Changes to This Privacy Policy

jilli Casino reserves the right to update or amend this Privacy Policy at any time. Where material changes are made, we will notify registered players via the email address associated with their account or through a prominent in-platform notification. The "Last updated" date at the top of this page reflects the date of the most recent revision.

Continued use of the jilli Casino platform following notification of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with changes to this policy, you should discontinue use of the platform and may request account closure.

13. Contact Us

For any questions, requests, or concerns relating to this Privacy Policy or your personal data, please contact the jilli Casino Data Privacy Officer:

• Email: [email protected]
• Live Chat: Available 24/7 via the jilli Casino platform
• Response Time: Privacy requests are acknowledged within 3 business days and resolved within 30 days

For complaints regarding data privacy violations, you may also contact the National Privacy Commission of the Philippines at privacy.gov.ph (reference only — not a link from this page).